Advanced Issues in Online ADR

Event Description

Online registration is closed. If you would like to join or have questions, please email Geen at

Hosted by the MSBA Alternative Dispute Resolution SectionThe ADR Section holds a business meeting at 12 Noon - prior to the CLE program that begins by 12:15 pm.

This session will be REMOTE-ONLY participation. Attendees will have the option to view online and/or dial-in via Zoom.

Live Webinar:

The Covid-19 pandemic, beginning in March 2020, brought the legal world and the dispute resolution process to a screeching halt. Social distancing and meeting bans made it impossible to continue with in-person ADR. The dispute resolution world scrambled to transition to online and virtual mediums. Today, most ADR Professionals have mastered the basics of zoom and online meetings. Beyond the basics, there are nuances and finer points of online ADR worthy of being explored and allowing virtual ADR practices to be taken to the next level. This one-hour seminar will examine advanced issues and explore challenges facing today’s ADR professionals as the virtual world continues to expand and evolve.

This presentation will explore:

  • Effective online communication skills and advanced dispute resolution strategies;
  • The changing online environment and its impact on the virtual ADR process;
  • Technology and visual aids designed to streamline the online process;
  • Creating rapport in an online environment;
  • Confidentiality and best practices for a secure ADR environment;
  • Zoom fatigue: How does one deal with it?
  • Ethical issues in online ADR;
  • Dealing with diverse individuals, cultures and implicit bias in online ADR;
  • Is online mediation the wave of the future?


Kristi J. Paulson , Attorney and Founder | PowerHouse Mediation

MN CLE Credits:

1.0 Standard CLE Credit | Event code: 419827    

ADR Rule 114 Credit applied for

Remote Participation: 

Webcast and/or phone* participation is available.  Please indicate your remote option for dial-in when registering. If you are dialing in only, please confirm your attendance to the program contact listed below.   Instructions will be sent via e-mail a day prior to the program.

*Phone note: Toll fees may apply from a landline.


Section Member: Free
MSBA Member not a member of the Section: $10.00
Non-MSBA Member: $15.00
Law Student: Free
New Admittee (attorney admitted to the MN Bar after 1/1/21):  Free

Online Deadline to Register: October 10, 2021

Join the ADR Section: MSBA members who are not members of the Section can join and attend this CLE for FREE.  Click here to add the section to your membership and then contact the program manager to register for this CLE at no cost. Want more information about the ADR Section?  


Due to the pandemic, accounting staff have limited access to the office making the processing of checks difficult. We request that you register online or over the phone by credit card whenever possible. If you need assistance, please contact the program manager. If you must pay by check, please use this registration form.


Need to cancel? Please see our cancellation policy.


The MSBA is committed to creating an inclusive environment in which all members can participate fully. If you need reasonable accommodations to participate in this event, please notify the program manager.  Please provide notification at least 72 hours prior to the meeting to allow sufficient time to make arrangements for accommodations. Thank you.

Program Manager:

Geen Mui |

Register for this Event

This meeting has already occurred.

Pre-Registration is Closed

Tuesday, October 12, 2021

12:00 PM to 1:15 PM