As people age, the number of people who experience
significant age-related hearing and vision loss increases: almost 50% of people
over 70 have significant hearing loss and about 12% have significant vision
loss. With an understanding of what our senior clients are experiencing, and
what you can do to assist them, you can improve the quality of service you
provide, and help reduce frustration in the estate planning process. In this
one-hour Elimination of Bias CLE, estate planning attorneys will learn how to
identify clients with hearing or vision loss, how to offer support while
maintaining the clients’ dignity, how to easily apply communication methods to
make meetings more accessible, and types of office environment and technology to
utilize to reduce client frustration and to make the estate planning process
comfortable and
accessible.
This CLE is approved for credit through
April 29, 2024.
Presenter:
Heather Gilbert is an attorney with a niche
practice of representing clients with vision and hearing loss.
CLE Credits:
1.0 Elimination of Bias CLE Credit | Event Code: 454983
Cost:
RCBA Members: $20.00
Non-RCBA
Members: $40.00