Event Description
Deadline to Register: Monday, October 22,
2018
WEBINAR ONLY
Data, metrics, predictive analytics are part of todays’ buzzwords for law
firm success. Clio's 2017 Legal Trends Report identified a missing six billable
hours per day for attorneys. The 2017 State of Small Law Firms survey by Thomson
Reuters indicated that the majority of small law firms value client
satisfaction, firm profitability, and individual matter profit. Do you measure
and track those items? Do you have the right data? Key Performance Indicators
(KPIs) are critical to measure client satisfaction, team performance, firm
culture - more than billable hours and profits per partner.
However, knowing how to get started with KPIs, where to find data, and how to
follow-up can be overwhelming. Further, data should drive any technology
purchase decision and analyzing processes are the starting point. In this
interactive webinar, we will review a KPI framework and focus on a few starter
KPIs plus learn a simple approach to process review. All attendees will receive
a complimentary KPI starter worksheet with the 5 KPIs plus a KPI white paper in
advance. Law performance expert author and consultant, Mary Juetten will lead
this webinar
.Presenter:
Mary
Juettenis the author of Small Law KPIs: How to Measure
your Way to Greater Profits and founder and CEO of Traklight, has dedicated her
more-than-30-year career to helping businesses achieve and protect their
success. Specializing in leading companies in transition or start-up phases and
helping them create sustainable, operational, and financial growth, Mary wants
entrepreneurs and businesses to have Fortune 500 style software solutions. Using
her extensive education including Bachelor of Commerce degree from McGill and a
Juris Doctorate from Arizona State, as well as her US and Canadian accounting
and public accountant certifications, Mary created the only self-guided software
platform that creates a custom intellectual property (IP) strategy plus assesses
business risk. Traklight Pro is lead generation or triage for companies;
business, startup & venture, and IP attorneys; CPAs; and other
professionals. Mary is an international author, blogger, speaker, and mentor.
She previously represented entrepreneurs on the Board of the Crowdfunding
Investment Regulatory Advocates and is currently on the Emerging Enterprise
Committee of the Licensing Executives Society. In 2015 Mary co-founded Evolve
Law, a sales and marketing channel for Traklight and speaks internationally on
change and technology adoption in the legal industry. Mary was named to the
American Bar Association's Legal Resource Technology Center 2016 Women in Legal
Tech list and the FastCase Class of 2016. She now serves on the Group Legal
Services Association (GLSA) Board. Mary’s new book, The Business of Legal: The
Data-Driven Law Practice will be available on Amazon in summer
2018.CLE
Credits: 1.0 CLE credit will be applied for | Event Code: 259911
Cost:
MSBA Member: FREE
Non-Member:
$35.00
Law
Student: FREE
Remote
Participation: Instructions will be sent the day before the CLE.
If you cannot find the instructions, please check your junk or spam folder.
If you did not receive the instructions, check your email receipt to confirm you
are registered for this event. If you are registered and did not receive the
instructions, email feedback@mnbar.org.