Cultural Conflict in Elder Care Facilities and the Need for Cultural Competency in Elder Law

Event Description

Deadline to Register: January 14, 2020

Bring your own lunch. On-site registration will begin at 11:30 am. The program will begin at 12 pm.

While the demographics of facility staff fluctuates over time, one fact is becoming clear: elders are increasing cared for by staff who don’t look or sound like them. Similarly, staff members are caring for elders with a culture different from their own. Unchecked, this can spiral into interpersonal conflict, turnover issues, and legal problems.
Boundaries, personal space, social expectations, and mores can complicate interactions between the elderly and their care staff. As elder law practitioners, it is our job to understand our clients’ perspectives and the changing environment elders face. Just as cultural competency is playing a larger role in today’s workplaces, it too should be recognized as a key competency in navigating elder and staff relations in elder care facilities.
This presentation will be focused on elder law attorneys, in-house counsel, and compliance experts to outline, and suggest strategies for dissipating, interpersonal conflict in elder care relationships. Further, this program will help attorneys themselves understand the complex web of social constructs impacting the elderly, and our role in managing those relationships. Among the panelists will be a nursing director, a licensed practical nurse, and a practicing elder law attorney. There will also be content on cultural competency for attorneys and those they supervise and how to develop it in our profession.

Participants are encouraged to bring their own lunch. Lunch will not be provided.


Athena Hollins, MSBA Senior Director of Diversity and Foundations
Natalie Morland, Director of Nursing for Presbyterian Homes and Services
Evelyn Kamsin,  Licensed practical nurse (LPN) with 21 years’ experience

CLE Credits:

1.5 Elimination of Bias CLE credits approved | Event Code: 282942


Section Member:  Free
MSBA Member not in the section:  $30.00 (or see offer below)
Non-MSBA Member:  $35.00
Law Student:  Free

Join the Section and attend this CLE for Free!
MSBA members who are not members of the Elder Law Section can join the Section for $25 and attend this CLE for Free.  Must call Tram Nguyen at 612-278-6316 to register under this option.

Remote Participation: 

Remote participation via webcast is available. Please indicate this option when registering. Instructions will be emailed to you the day prior to the CLE. 

Want more information about the Elder Law Section ?
To register with a check, please mail in this registration form.
Need to cancel? Please see our cancellation policy.
Questions? Contact Tram Nguyen | 612-278-6316

The MSBA is committed to creating an inclusive environment in which all members can participate fully. If you need reasonable accommodations to participate in this event, please notify Tram Nguyen via 612-278-6316 or email:  Please provide notification at least 72 hours prior to the meeting to allow sufficient time to make arrangements for accommodations.

Register for this Event

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Pre-Registration is Closed

Thursday, January 16, 2020

12:00 PM to 1:30 PM

Glacial Lakes Room / Minnesota State Bar Association Minneapolis, MN United States