Event Description
Deadline to Register: Monday, July
29,
2019
REMOTE
PARTICIPATION ONLYMany small-firm and solo attorneys are
spread thin, yet hesitate to filter out distractions and hand off time-consuming
tasks. Whether you're missing calls and leads, struggling to follow-up with
existing clients and capture late payments, or just looking to run a more
efficient and profitable law firm, the right communication systems can help you
get more done
You'll learn 7 basic and advanced techniques for
incorporating call-routing, web chat, and live receptionist services into your
operations with minimal investment of time, energy, and money:
Intelligently manage calls with complex call paths
Automate lead capture & qualification
Hand-off new client intake
Streamline appointment scheduling & reminders
Consistently collect payments
Monetize "bad" leads through systematic referrals
Integrate your communications into your existing systems: CRM,
calendaring software, billing systems, email, SMS/chat apps, and
more.
If you've never used a call-routing system, web chat, and/or
live receptionist service, you'll learn how to get started, with an efficient setup that
maximizes impact with minimal time, effort, and
cost.
If you're already using one or more of these services,
you'll come away with actionable ways to get more out of them, for greater
operational efficiency, marketing results, client satisfaction, and
profitability.
Presenter:Maddy Martin
is the head of growth and education for Smith.ai, a virtual receptionist &
intake service for live calls and web chat. She has spent the last decade
growing tech startups from New York to California, and has expertise in digital
marketing, small business communications, lead conversion, email marketing, SEO,
content marketing, social media, comarketing, and event marketing. Maddy can be
reached at maddy@smith.ai. CLE
Credits: 1.0 CLE credit will be applied for | Event Code: 276388
Cost:
MSBA Member: FREE
Non-Member:
$35.00
Law
Student: FREE
Remote
Participation: Instructions will be sent the day before the CLE.
If you cannot find the instructions, please check your junk or spam folder.
If you did not receive the instructions, check your email receipt to confirm you
are registered for this event. If you are registered and did not receive the
instructions, email feedback@mnbar.org.