Using Core Concerns to Create Better Outcomes in Mediation

Event Description

Online registration is now closed. To register, email Yajaira Lansiquot at

Hosted by the Alternative Dispute Resolution SectionThis session is REMOTE-ONLY participation via Zoom.

Please note that the Section Business Meeting starts at 12 noon and the CLE begins by 12:15 pm. 

Live Webinar Description:

In their book, Beyond Reason: Using Emotions as you Negotiate, Daniel Shapiro and Roger Fisher of the Harvard Program on Negotiation provide advice on using five emotional needs (appreciation, affiliation, autonomy, status, and role) that they term core concerns to turn disagreements into opportunities for mutual gains. This webinar will focus on how mediators can 1) use the core concerns as a lens to better understand the underlying concerns driving the mediating parties’ conflict and as a 2) lever to help the parties experience more positive emotions and be more willing to work with one another.


Dawn Zugay | Principal at ReZolve Conflict LLC

CLE Credits:

1.0 Standard CLE Credit | Event Code: 485999


Section Member: $0
Bar Member, not in the Section: $15
Non-Member: $45
Law Student & New Admittee: $0/Free

Registration Deadline: May 7, 2023. To register after that time, email the program manager.

Remote Participation: Remote instructions will be emailed to you the day prior to the event.

Payments/Cancellations:  Please register online or over the phone by credit card whenever possible. If you must pay by check, please use this registration form. Need to cancel? Please see our cancellation policy.

COVID-19:  We are currently following CDC guidelines for Covid-19. For more information, please visit our website.

Accommodations: We are committed to creating an inclusive environment in which all members can participate fully. If you need reasonable accommodations to participate in this event, please notify the program manager with at least 72 hours notice prior to the meeting to allow sufficient time to make arrangements for accommodations. Thank you.

Program Manager:
Yajaira Lansiquot |

Register for this Event

This meeting has already occurred.

Tuesday, May 9, 2023

12:00 PM to 1:15 PM

Live Webinar - Zoom