Through 27 years of practicing law, David Kempston has learned that providing
excellent service means focusing on the client relationship. Kempston will share
his vision of how to do the ordinary tasks better and by doing so, the client
becomes the focus—resulting in improved representation. His approach recognizes
that lawyers differ and possess varying inherent customer service skillsets.
Regardless of the starting point, however, lawyers can improve their craft if
they are willing to learn how to apply principles of great customer
service.
This CLE is approved for
credit through April 3, 2022.
Presenter:
David
Kempston | Mottaz &
Sisk
CLE Credits:
1.0 Standard CLE Credit approved | Event Code: 301125
Cost:
RCBA
Members: $20.00
Non-RCBA Members:
$40.00