CLE & Events

Keeping Your Cool When Clients Get Heated

Date: Tuesday, March 14, 2017 12:00 PM to 1:15 PM
Venue: Honors Room / Minnesota State Bar Association  Minneapolis, MN United States  Get Directions
Total Price: $15.00

Deadline to Register: March 12, 2017

Please note that the Section Business Meeting starts at 12 noon and the CLE is at 12:15 pm.

Lunch is brown bag. Refreshments will be provided, however.

Clients often arrive at our ADR sessions in heightened states of emotion. How can we as ADR professionals manage ourselves, our clients and our processes so we don’t succumb to the contagion of distress. This session will cover how to set the emotional tone in the room and provide strong leadership in sessions so clients feel heard, emotions are contained, and conflicts are managed effectively.


Kirsten Lysne, Ph.D., Clinical Psychologist, Coach and Mediator | Moxie Inc.

CLE Credits:

1.0 Standard CLE credit approved | Event code: 236702

ADR Rule 114 credit approved 


ADR Section Member:  Free
MSBA Member but not a member of the ADR Section:  $10.00
Non-MSBA Member:  $15.00
Law Student: Free
New Admittee (Attorney Admitted to the MN Bar after January 1, 2016):  Free

Remote Participation:  

Remote participation is available.  Please indicate that you will attend remotely when registering.  Instructions will be sent via e-mail on Monday, March 13.

To register with a check, please mail in this registration form.
Need to cancel? Please see our cancellation policy.
Want more information about the ADR Section?
Questions? Contact Geen Mui | 612-278-6346

If you need reasonable accommodations to participate in this event, please notify Geen Mui via phone or email:  Please provide notification at least 72 hours prior to the meeting to allow sufficient time to make arrangements for accommodations at this event. Thank you.

No sessions have been associated with this event.