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The MSBA Labor & Employment Law and Alternative Dispute Resolution Sections Present


Keep your "In-fighting" In-House

Designing Workplace Dispute Resolution Processes:
Tips and Traps for Attorneys and ADR Neutrals

There is a growing trend for employers to institute internal dispute resolution programs to resolve workplace disputes as they arise. These programs may include facilitation, mediation, arbitration, or other processes that meet the company's needs. Such programs can increase employee productivity and reduce litigation costs. According to one source, employment litigation has increased 200% in the last 20 years and 78% of employees surveyed believe employers engage in hiring or promotion discrimination. A single employment discrimination case can cost the employer at least $50,000, but often exceeds $100,000. Panelists will describe their various internal dispute resolution processes and offer insights for both attorneys and ADR Neutrals on what they have learned about designing and administering these programs.


Linda Mealey-Lohmann, Mealey-Lohmann Mediation & Arbitration Services


Carolyn Chalmers, Director of the Office for Conflict Resolution, University of Minnesota
Ms. Chalmers' office provides a menu of ADR options for managing non-bargaining-unit  faculty and staff employment related disputes.   Available options include private consultations,  facilitated dialogues, mediation, ombuds, peer panels and the option of outside binding arbitration.  Previously know as the Grievance Office, the policies governing the Office for Conflict Resolution have gone through two redesigns during her tenure.

Nancy Howe, EEO ADR Specialist, US Postal Service REDRESS® Mediation Program
Ms. Howe administers the REDRESS process for the Northland, Dakotas, and Big Sky Districts  (Minnesota,  North & South Dakota, and Montana), which uses a non-postal third-party mediator (trained in the Transformative Mediation approach) to assist employees and management address EEO complaints and resolve their workplace disputes.

Jim Showalter, Director Best Buy Employee Relations
Mr. Showalter administers Best Buy's Peer Review Panel Process, which uses a five-member panel to hear and resolve employee concerns and workplace complaints.

1 hour of Standard CLE and ADR credit applied for



Date:   Tuesday, February 8, 2011
Time:   12:00 p.m. to 1:30 p.m.
Location:   MSBA Offices
600 Nicollet Mall, Suite 380 Minneapolis, MN 55402 

*Lunch is not provided, but you are welcome to bring your own.

MSBA Members:  Free
Non-MSBA Members:  $15.00

Teleconferencing is available. Please contact Ashley Hacker at or 612-278-6305 to arrange teleconferencing