Claude E. Ducloux, Board-Certified by the Texas Board of
Legal Specialization in Civil Trial Law and Civil Appellate Law, and former
Grievance Prosecutor for the State Bar of Texas (also licensed in CA and CO) and
former Chair of the Texas Center for Legal Ethics will present a 60 minute power
point covering the most significant areas of grievances against lawyers and how
a practicing attorney can manage those situations to avoid grievances. The
course includes discussion of the following:
- The top 5 problems suffered by lawyers in client
relationships;
- Interviewing skills to avoid misunderstandings;
- Setting realistic goals and expectations;
- Understanding the Psychology of problem solving;
- Keeping communications active and open;
- Identifying conflicts early with interviewing
techniques;
- Appropriately documenting representation;
- Discussing payment plans prior to retention;
- Handling billing controversies after retention;
- The folly of suing your client;
- Doing business with clients;
- Appropriate methods to respond to complaints by
clients to a disciplinary authority;
- The benefits of professionalism
This CLE is approved for credit
through November 26, 2018.
Interested in all five 2016
Technology Conference CLEs? Get them in a bundle here.
CLE
Credits:
1.0 Ethics CLE Credit approved |
Event Code: 231144
Cost:
MSBA Members: $29.95
Non-MSBA Members:
$64.95