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CLE & Events


Start with Trust - How to Develop Customer Relationships that Drive Word-of-Mouth Referrals

 
Date: Monday, October 23, 2017 1:00 PM to 2:00 PM
Venue:     Get Directions
Total Price: $0.00
 
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Deadline to Register: October 19, 2017 

Start with Trust: How to Develop Customer Relationships that Drive Word-of-Mouth Referrals.

  • Why: The importance of focusing on customer relationships
  • What: Top priorities when building customer relationships
  • How: The Ruby Service Pyramid and how you can create your own

Presenter:

Christina Burns, Ruby Receptionists

Christina Burns is the VP of Service at Ruby Receptionists. She's been in the customer service industry for over a decade, and has learned some incredibly valuable lessons over the years. Christina has a passion for sharing information and encouraging businesses to focus on customer experience as a key business metric, and wholeheartedly believes that fantastic customer service can make the world a better place.

CLE Credit:

1.0  CLE Credit will be applied for | Event code:  248335

Cost:

MSBA Member:  Free
Non-MSBA Members:  $25.00
Law Students: Free

Remote Participation Only: The instructions will be circulated the day before the program.

 

 
No sessions have been associated with this event.